Supporting clients in adopting new software platforms, migrating systems, and optimizing technology investments to improve performance and efficiency. 

 Overseeing and coordinating client projects from initiation through completion, including requirements gathering, timeline and resource planning, stakeholder communication, progress tracking, and risk management. Ensuring deliverables are completed on time, within scope, and aligned with client expectations. 

 Providing ongoing administration, including user management, permissions and security settings, workflow automation, data management, reporting and dashboards, and day-to-day platform troubleshooting